faqs

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Shipping Times and Rates

How quickly will you ship my order?

If the item/s that you ordered are in stock, all orders placed by 1 PM EST, Monday - Friday will ship the same day. You will receive an email with your tracking number once your order ships.

Do you offer free shipping?

We offer free US ground shipping on all orders over $75. For orders under $75, check our shipping information page for rates.

Returns and Exchanges

How do I make a return or an exchange? At Milk Nursingwear, we want you to love your purchase. If you wish to return an item, simply mail it back to us in its original packaging (with tags attached) within 60 days of purchase. Visit our Returns & Exchanges page to learn more and to complete your return form.

What do I do if I find that an item that I ordered has a defect?

This is a rare occurrence, but if there is a problem with something that you have ordered, please contact us via phone (1-888-344-6455) or email customercare@milknursingwear.com with photos of the defect within 5 days of receipt and before you wear or remove tags from the item. We will take care of you.

I received a Milk Nursingwear item as a gift. How do I make an exchange?

To exchange a Milk Nursingwear item, print and fill out the return/exchange form found on our easy returns and exchanges page. If you are unable to find your order number, please email us at customercare@milknursingwear.com and provide us with the name or email address of the gift giver so that we can locate it for you. Be sure to mark the box on the return/exchange form noting that the item was a gift. You can choose to return the item for a store credit or exchange it for a different style.

If the new item you choose costs more than what the original purchaser paid, we will send you a PayPal invoice for the price difference. If it costs less, we will issue the price difference as a store credit.

If I exchange an item that I purchased for an item that costs more than the original one, how do I pay the difference?

With your approval, we will simply charge the difference in price to the credit card you used to pay for the original order. If you paid via PayPal, we will send you a PayPal invoice.

If I return or exchange an item, will you pay my return shipping fees?

Unfortunately, we are not able to pay for your return shipping. Many companies inflate their prices in order to cover shipping costs back and forth. We do not do that and keep our everyday prices as affordable as possible for you. If you request an exchange, we will gladly send the new item out to you free of shipping charge. See our easy returns & exchanges page for more information.

Applying Coupons to Your Order

Can I apply more than one coupon code to my order?

Unfortunately, at this time, our system allows for only one coupon code per order. However, you may submit both a coupon code AND apply your Milk Money Reward points store credit to any order!

Gifts and Gift Cards

I am purchasing a Milk Nursingwear garment as a gift and do not want the price to display on the packing slip. What do I do?

We never print prices on our packing lists, so no special action is required on your part if sending an item as a gift.

Do you offer gift packaging?

Yes, we do! For $5.99, we will package your gift in a Milk Nursingwear gift bag and print your personal message on an enclosed gift card. Simply add the gift bag to your shopping cart and enter your gift message when prompted. Alternatively, you can enter a personal message at the checkout to be printed on the packing slip.

Do you sell Milk Nursingwear Gift Cards?

Yes, we do, and they are a very popular gift for expectant and new mothers! Our gift cards are electronic and will be delivered to the recipient via email within ten minutes of purchase. You can choose the design of your gift card, include a personalized gift message, and set the card to the value of your choice.

Garment Design

Do your nursing tops and dresses come with built-in bras?

Our nursing tops, dresses, and sleepwear do not have built-in bras and are designed to be worn with our comfortable and stylish nursing bras.

Garment Care

How should I care for my Milk Nursingwear garments?

We recommend that you wash all Milk Nursingwear garments in cold water on a gentle cycle. To dry, hang your garments or put them in the dryer on low heat. Drying your Milk Nursingwear on high heat can cause the fibers to pill. Be sure never to wash Milk Nursingwear with sharp objects like zippers or abrasive surfaces like Velcro, as these items may damage our clothing.

How can I get breast milk or spit-up stains out of my Milk Nursingwear garments?

Each mother's breastmilk is unique in composition, and it changes based on what the mother eats and what point she is at in her nursing journey. Some women may find that their breastmilk stains everything, while others may find that their milk does not stain at all. We suggest the following method for removing breast milk and spit-up stains:

  • 1. Soak the garment in plain water for about 30 minutes.
  • 2. Add an enzyme cleaner such as Wisk, Era Plus, or Biz. The enzymes in the detergent will attach to the stain, literally breaking down and digesting the proteins in the milk.
  • 3. If any traces of the stains remain, apply an all-purpose stain remover and then launder as usual.

If the stain is already set into the garment, we suggest you try OxiClean™ Baby Stain Remover. The key is to pretreat before washing. After letting the pretreated stain sit according to the directions (but no longer because you don't want to ruin the fabric), wash the top as directed.