We want you to love your purchases from Milk. If you wish to return something, simply mail back unworn, unwashed, clean items to us, in their original packaging with tags attached, within 60 days for a full refund (excluding your original shipping charge). Please include the completed return/exchange form as well (if you need another copy of the form, please click here). No advance return authorization is required. We will credit your method of payment from the original purchase. Please allow up to 14 business days from the time your return is received, to process your refund. Please note that you are responsible for the shipping charges to send the items back to us. Occasionally we offer items marked as "Final Sale / No Returns or Exchanges" at deep discounts on our website. These items cannot be returned or exchanged. Please note the following:
- Items must be returned in unworn, unwashed, clean condition with tags attached, and if possible, in the original packaging
- We recommend that your return is shipped via a trackable method. Without proof of delivery, we will be unable to assist with return orders lost in route
- Items must be returned within 60 days of your original purchase. We regret that we are unable to accept returns or exchanges after 60 days.
- We will process and refund your credit card within 14 days of receipt
- Items marked 'final sale/no returns or exchanges' cannot be returned or exchanged
If you would like to exchange an item(s) that you purchased for a different size or style, we will be happy to send the new item(s) out to you FREE of additional shipping charge, within the U.S. only. Simply indicate on your return/exchange form what items you would like to exchange and for what. If you are requesting a new style in an exchange, the current online price for that item will be charged. We will not honor expired sale pricing. We regret that we are unable to accept exchanges after 60 days. Please allow up to 5 days from the time your exchange is received, to process it and ship out your new item(s). If you need your items sooner, please indicate so on the return form, and we will do our best!
International customers please note that free shipping on exchanges only applies to orders being shipped to U.S. addresses. We regret that we cannot ship out exchanges free of shipping charges outside of the U.S.
Please ship all returns and exchanges back to our warehouse (not office) address at:
5055 Enterprise Blvd.
Toledo, OH 43612